M Cosmetics
Frequently Asked Questions
Quick answers about products, ordering, payments, delivery, and exchanges.
Yes. All our Bath & Body Works products are genuinely sourced from Canada and the US. We do not sell imitations or local repackaged products.
Browse our shop, add items to your cart, and check out directly on the website. You can also order via our WhatsApp Business or Facebook page if you prefer.
We accept EcoCash, bank transfer, and cash on delivery in select areas. Details are provided at checkout.
Yes, in most cases. Message us on WhatsApp to confirm delivery to your area and the applicable fee.
Typically 1-3 business days within Harare, and 3-5 business days for other towns.
Unopened products in original packaging can be exchanged within 7 days. Opened products cannot be returned due to hygiene reasons.
Stock levels are updated on the website. If an item shows as available, it's in stock and ready to ship.